Privacy Policy

Privacy Policy

This Privacy Policy explains how Memorial Web Design collects, uses and protects any personal information you provide when using this website or contacting us regarding our services.

Memorial Web Design is operated by Luke Sutton as a UK sole trader. By using this website, you agree to the practices outlined in this Privacy Policy.

1. Who We Are

Memorial Web Design provides memorial website design, hosting and related services throughout the United Kingdom.

If you have any questions regarding this Privacy Policy, please contact:

Luke Sutton
Email: luke@minimalwebdesign.co.uk

2. Information We May Collect

We may collect personal information that you voluntarily provide when contacting us through our website, email or enquiry forms.

This information may include your name, email address, telephone number, details relating to a memorial website project and any other information you choose to provide.

We may also collect information relating to website usage through analytics tools.

3. How We Use Your Information

Any information you provide may be used to:

Respond to enquiries and requests for information.

Prepare quotations and proposals.

Create and manage memorial websites.

Provide customer support and technical assistance.

Manage hosting and website services.

Improve our website and services.

Communicate regarding ongoing projects or support requests.

4. Website Analytics

This website uses Google Analytics to help us understand how visitors use the website.

Google Analytics may collect information such as pages visited, time spent on the website, browser type, device information and general geographic location. This information is anonymised and used to improve website performance and user experience.

Google may process this information in accordance with its own privacy policies.

5. Search Engine Optimisation Tools

This website uses Yoast SEO and related website optimisation tools to improve website performance, search engine visibility and user experience.

These tools may collect limited technical information necessary for website operation and optimisation.

6. Cookies

This website may use cookies to enhance user experience, improve website functionality and gather anonymous visitor statistics.

Cookies are small files stored on your device that help websites function correctly and efficiently.

You may choose to disable cookies through your browser settings, although some website features may not function as intended.

7. Email Communications

If you contact Memorial Web Design via email or a website enquiry form, we may retain your communication in order to respond to your enquiry, provide support or manage a project.

We do not sell, rent or knowingly share your personal information with unrelated third parties for marketing purposes.

8. Payment Information

Website hosting subscriptions and other payments may be processed through Stripe.

Stripe securely handles payment information and stores payment details in accordance with its own security and privacy policies.

Memorial Web Design and Luke Sutton do not directly store your payment card information.

9. Content Submitted To Memorial Websites

Memorial websites may allow visitors to submit tributes, photographs, comments, memories or other content.

The owners of individual memorial websites are responsible for determining what content is approved, published or removed.

Visitors should avoid submitting sensitive personal information unless they are comfortable with that information being published online.

10. Data Security

Reasonable measures are taken to protect information submitted through this website and websites hosted by Memorial Web Design.

However, no internet-based service can be guaranteed to be completely secure and users submit information at their own risk.

11. Third-Party Services

Memorial Web Design may rely on third-party providers to deliver website services, including hosting platforms, analytics providers, payment processors, security services and website software.

These providers may process limited information as necessary to perform their services.

We are not responsible for the privacy practices or policies of third-party services.

12. External Links

This website may contain links to third-party websites.

Once you leave this website, we have no control over the privacy practices, security or content of external websites and recommend reviewing their individual privacy policies.

13. Data Retention

We may retain enquiry information, project information and correspondence for as long as reasonably necessary to provide services, maintain records, comply with legal obligations and support existing clients.

14. Your Rights

You may contact us at any time to request information about personal data we hold relating to you.

You may also request corrections to inaccurate information or request the removal of information where appropriate and legally permissible.

15. Children’s Privacy

This website is not intended for use by children under the age of 13 without parental or guardian supervision.

We do not knowingly collect personal information from children.

16. Changes To This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our services, legal requirements or website functionality.

The latest version published on this website will apply.

17. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Luke Sutton
Email: luke@minimalwebdesign.co.uk